Important Information About FOIP Act Timelines

Responding to the COVID-19 pandemic is making it difficult for public bodies to comply with certain legislation and regulations, especially when requirements are related to time, location and distance. It is critically important that our response to the COVID-19 pandemic is the top priority of all public bodies in Alberta right now.

Public bodies, many of which have reduced staff levels, are struggling to meet FOIP timelines while also responding to emerging public health issues resulting from COVID-19. Processing physical records stored at government offices creates safety issues for staff who need to work remotely and shipping these documents to employee homes could impact safety and confidentiality.

Under a Public Health Act order, we will allow all public bodies to extend temporarily the timelines on responding to a FOIP request, from 30 days to 90 days, so that they can divert staff resources to pandemic response work during the State of Public Health Emergency. The Freedom of Information and Protection of Privacy Act still applies during this period.

For more information click here.

FOIP-PIPA Helpdesk

The HelpDesk line answers questions and provides information related to Freedom of Information and Protection of Privacy (FOIP) Act and the Personal Information Protection Act (PIPA). We do not process Access to Information requests or have access to any records. To contact the FOIP and PIPA HelpDesk please call 780-427-5848.


Click here to submit a General or Personal request for information under the Freedom of Information and Protection of Privacy Act (FOIP Act) online. You can submit your request to any Ministry within the Government of Alberta.

Please read Completing a Request and Submitting a Request before submitting your request online.

You may also visit the Access to Records page for more information.




2018-19 Annual Report

The 2018-19 Annual Report and Statistics are now posted. Visit the Resources page to view.