Important Information About FOIP Act Timelines

Responding to the COVID-19 pandemic is making it difficult for public bodies to comply with certain legislation and regulations, especially when requirements are related to time, location and distance. It is critically important that our response to the COVID-19 pandemic is the top priority of all public bodies in Alberta right now.

Public bodies, many of which have reduced staff levels, are struggling to meet FOIP timelines while also responding to emerging public health issues resulting from COVID-19. Processing physical records stored at government offices creates safety issues for staff who need to work remotely and shipping these documents to employee homes could impact safety and confidentiality.

Under a Public Health Act order, we will allow all public bodies to extend temporarily the timelines on responding to a FOIP request, from 30 days to 90 days, so that they can divert staff resources to pandemic response work during the State of Public Health Emergency. The Freedom of Information and Protection of Privacy Act still applies during this period.

For more information click here.

**Important Update**

On June 15, 2020, the State of Public Health Emergency ended and as a result the FOIP Act timelines will return to normal on August 15, 2020. This means that the modified timelines for the FOIP Act that were established in the Public Health Act order will remain in place until August 14, 2020.

On August 15, 2020, the timelines for access requests under the FOIP Act will be impacted as follows:

  • Response due dates and extensions taken before August 15, 2020 will remain in effect.
  • There will no longer be an ability to take a time extension specifically for reasons of the pandemic COVID-19; the only extensions available after August 15, 2020 for existing requests are those that existed in the FOIP Act before April 9, 2020.
  • Response due dates and extensions for all new requests received on or after August 15, 2020 will be subject to the provisions of the FOIP Act before the modifications stated in the April 9, 2020 Public Health Act order.

FOIP-PIPA Helpdesk

The HelpDesk line answers questions and provides information related to Freedom of Information and Protection of Privacy (FOIP) Act and the Personal Information Protection Act (PIPA). We do not process Access to Information requests or have access to any records. To contact the FOIP and PIPA HelpDesk please call 780-427-5848.


You can make your FOIP request for General or Personal information to any Ministry in the Government of Alberta through the MyAlberta eServices page: Make a Request for General or Personal Information to Government of Alberta (GoA) Departments Online.

For General requests, please read Completing a General Access Request and Submitting a General Access Request before submitting your request online. For Personal requests, please read Completing a Personal Request and Submitting a Personal Request before submitting your request online.

You may also visit the Access to Records page for more information.




2018-19 Annual Report

The 2018-19 Annual Report and Statistics are now posted. Visit the Resources page to view.