Note: Policy and Governance Branch staff can explain what the Personal Information Protection Act says on a particular matter, the intent behind provisions and how provisions may be interpreted. Staff cannot provide legal advice, advice on how the Act may apply to a particular business situation, or specific advice on the procedures an organization should implement to comply with the Act.

Individuals who have questions about how to make a complaint under the Act are encouraged to contact the Office of the Information and Privacy Commissioner: phone 403-297-2728 in Calgary, or elsewhere call toll-free at 1-888-878-4044, or visit the Commissioner's website (external link).