The Residential Tenancy Dispute Resolution Service (RTDRS) offers landlords and tenants an alternative means of resolving serious disputes outside of court. The Service is designed to be faster, more informal and less expensive than the courts. Disputes are heard by a Tenancy Dispute Officer who is authorized to make binding decisions on claims of up to $25,000 involving tenancy disputes. The service is currently available in Edmonton and area, Calgary and area and northern Alberta.
Contact Information
Edmonton Office
Unit 112, 10025 - 102A Avenue
Edmonton, Alberta T5J 2Y8
Edmonton, Alberta T5J 2Y8
Phone: dial toll-free 310-0000 (then 780-644-3000)
Fax: 780-644-2266
Fax: 780-644-2266
E-mail: rtdrs@gov.ab.ca
Office Hours: 8:15 a.m. to 4:30 p.m.
Closed between noon and 1 p.m.
Closed between noon and 1 p.m.
Please note that applications are not processed after 3:45 p.m.
Calgary Office
Main Floor, Rocky Mountain Plaza
180 - 615 Macleod Trail SE
Calgary, Alberta T2G 4T8
180 - 615 Macleod Trail SE
Calgary, Alberta T2G 4T8
Office Hours: 8:15 a.m. to 4:30 p.m.
Closed between noon and 1 p.m.
Closed between noon and 1 p.m.
Please note that applications are accepted between 8:15 a.m. - 11:45 a.m. and 1:00 p.m. - 4:00 p.m.
