Service Alberta works to ensure a fair marketplace for both buyers and sellers by investigating consumer complaints, enforcing consumer protection legislation, licensing and bonding regulated businesses, informing consumers of their rights and responsibilities and providing an appropriate regulatory framework for consumers and business.
The ministry's Consumer Contact Centre (1-877-427-4088) handles more than 100,000 phone inquiries from Albertans each year. The Centre provides information on dozens of topics including landlord/tenant disputes, making purchases over the Internet and lodging a consumer complaint.
Programs and Services
Recognition of individuals, organizations, businesses and media for educating consumers and promoting fairness in the Alberta marketplace.
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Learn about the standards and registration requirements for charitable organizations and professional fund-raisers and how to protect yourself from fraudulent, misleading or confusing solicitations.
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View warnings issued to consumers about potentially fraudulent, misleading, unfair or otherwise harmful activities occuring in the Alberta marketplace.
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Identifies the types of complaints investigated by Consumer Services and provides online and printable complaint forms. Also provides links for dealing with complaints about funerals, automotive sales and repairs, real estate and insurance.
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Learn what identity theft is, why it's a problem, how to protect yourself and what to do if you believe you are a victim of identity theft
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Find forms and instructions for licensing debt collectors, collection agencies, prepaid contractors, direct sellers, cemeteries, cemetery pre-need contractors, charities
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Credit, housing and car tips for first-time consumers. Helps high school graduates leaving home make smart decisions about finances and housing.
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Read tipsheets designed to provide consumers and businesses with relevant and effective consumer protection information.
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Quick Links
Featured Tipsheets
