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Director's Orders

A Director's Order lays out specific requirements for a company or person to fulfill in order to comply with the Fair Trading Act, Cemeteries Act and its regulations.

A Director's Order can be issued when:

A person is contravening or has contravened the Fair Trading Act, Cemeteries Act, or the regulations.
A regulated person is using any form, agreement, letter or other document that is misleading or contains a term that misrepresents the Act or the regulations.
A publisher is publishing or has published an advertisement that is misleading or contains a term that contravenes this Act or the regulations.

Under section 157 of the Fair Trading Act, the Director's Order can direct a person or publisher to:

Stop engaging in anything that is described in the order, subject to any terms or conditions set out in the order.
Take any measures specified in the order, within the time specified in the order, to ensure that this Act and the regulations are complied with.

Under Section 56 of the Cemeteries Act, the Director's Order can direct an owner or person to:

stop engaging in any practice that is described in the order and;
take any measures specified in the order, within the time specified in the order, that, in the opinion of the Director, are necessary to ensure that this Act or the regulations are complied with.

Director's Order Categories

Collection Agencies

Debt Repayment Agency

Employment Agencies

Prepaid Contractors

Retail Home Sales

Unfair Practices

Auctions

Federal Auction Service (pdf) - February 26, 2010
Federal Auction Service (pdf) - April 17, 2008
Heritage Auctioneers Alberta Ltd. (pdf) - May 24, 2007
Osman Auction Inc. (pdf) - September 14, 2006
Sungold Auctions Ltd. (pdf) - May 3, 2007

Cemeteries

Angel's Memorials Inc. and Hien Huynh and Hoang Dinh (pdf) - November 25, 2011

Collection Agencies

CBV Collection Services Ltd. (pdf) - June 14, 2010
Collectcents Inc. (pdf) - October 8, 2008
Financial Debt Recovery (pdf) - September 5, 2008
McRae Arcand Foote & Associates Inc. (pdf) - October 24, 2006
Phillips & Cohen Associates (Canada) Ltd. (pdf) - February 6, 2007

Debt Repayment Agency

AAA DebtManagers.ca Inc. and National Credit Counsellors of Canada Inc. (pdf) - June 26, 2009
Global Credit and Collection Inc. (pdf) - April 18, 2011

Direct Sellers

1001520 Alberta Ltd. o/a Modern Air (pdf) - July 29, 2006
1108915 Alberta Ltd. o/a Star Industries and Dean Marshall (pdf) - October 27, 2009
Benjamin (Ben) Antero Luz (pdf) - April 12, 2011
David Lewis Wollf and AMCOR Calgary Inc. (pdf) - May 17, 2010
David Pow o/a Vortech of Alberta (pdf) - December 5, 2008
Healthy Home Innovations Ltd and Jagdeep Chalal (pdf) - September 6, 2011
Healthy Home Innovations Ltd and Jagdeep Chalal (pdf) - November 1, 2011

Employment Agencies

1226905 Alberta Ltd.; 1226905 Alberta Ltd. o/a Foreign Recruitment Specialists (pdf) - April 25, 2007
1438436 Alberta Ltd. o/a Mabis Recruitment Agency and Alex Chee and Velma Veloria (pdf) - September 29, 2010
Alberta Foreign Solutions Agency Ltd., Nelson Rodriques and Treasure of Hope International, Inc., and John Revale (pdf) - May 11, 2010
Asahi International Manpower Corporation Inc. (pdf) - November 30, 2011
Blue Eagle Recruitment Consultant, Inc., Perfect Options Inc., Jansen Iten (pdf) - March 15, 2011
COR International Placement Ltd., Jauvonne Kito, and Nicolas Zuniga (pdf) - March 15, 2011
Edmonton Alberta Employment Agency.ca and Georgina Pawson (pdf) - July 12, 2010
Energy Manpower Services, Inc. and Janice Schneider and Edgar Dannug (pdf) - August 18, 2009
Filipino Recruiting Agency (pdf) - May 15, 2008
ISC Canport - Marcus Graeber and Alexander Blifernetz (pdf) - April 15, 2009
JFG Career Agency / Millenium Consultantcy / J.F. Garcia Manpower Services (pdf) - July 23, 2008
Nu-Options Recruiting Corporation, Randy Ung (pdf) - March 15, 2011
Phillipine Overseas Employment Services, Inc. (pdf) - February 13, 2007
Super Select Canada Services Ltd. (pdf) - July 23, 2008
Tara Dawn Investment Incorporated d/b/a New Hope Personnel Services; Terrance Newman, Director and Marjorie Rosal, Director (pdf) - January 4, 2010
The Helping Hand Employment Agency and to Rosalinda Baria Coppard (pdf) - April 21, 2011
Treasure of Hope International, Inc., and John Revale Alberta Foreign Solutions Agency Ltd., Nelson Rodriques (pdf) - May 11, 2010
Windows of Opportunity (pdf) - November 4, 2008
WorldWide Work Force Inc. et al (pdf) - December 19, 2007

Internet Sales

1021018 Alberta Ltd. o/a Just Think Media and Jesse Willms, Director (pdf) - December 17, 2010
1532948 Alberta Ltd. o/s Terra Marketing Group and Jesse Willms, Director (pdf) - July 29, 2011
Appeal hearing has been scheduled for April 2012.
Banff Rail Company Inc. o/a Fortress Ski Resort (Fortress) (pdf) - November 2, 2006

Payday Loans

CALL4CASH o/a 1134098 Alberta Inc. (pdf) - November 27, 2009
The Cash Store Financial Services Inc. (pdf) - May 10, 2011

Prepaid Contractors

1087407 Alberta Ltd. and Dawson Ventures Inc. O/A Parallel Industries / Josip Seremit (pdf) - October 1, 2008
1200191 Alberta Ltd. and Trevor Land (pdf) - October 27, 2009
1206465 Alberta Ltd. o/a Virtual Solutions (pdf) - December 5, 2008
1321696 Alberta Ltd. o/s Alta Casa Renovations (pdf) - March 23, 2009
1412165 Albedrta Ltd. and Randall (Randy) James Kovach (pdf) - May 29, 2009
4 SQ Reno's Ltd. / Elizabeth McCord / William (Bill) McCord (pdf) - September 5, 2008
7 C's All Star Cleaning Ltd., Jerry Chalifoux (pdf) - March 23, 2009
732264 Alberta Ltd. o/a Accurate Construction Services and John Born (pdf) - October 12, 2010
888480 Alberta Ltd. o/a Wally’s Contracting (pdf) - February 8, 2008
969930 Alberta Ltd. o/a Renovation Xperts and William Fisher (pdf) - April 5, 2011
Above Below and Beyond Solutions Ltd. and Nicholas Michaud (pdf) - April 20, 2011
Acro Construction and Gursel Selcuk (pdf) - August 26, 2011
Andrew Plewa o/a Andrew's Custom Woodworking (pdf) - October 27, 2009
B & W Reno’s (pdf) - May 23, 2007
Best Buy Windows and Doors - Anton Kudrytski (pdf) - June 24, 2010
Blum's Construction and Werner Blum (pdf) - November 21, 2011
Bradford (Brad) Seppola (pdf) - March 23, 2009
Briault Contracting Ltd. and Ernest Briault (pdf) - December 17, 2010
Build-All Contracting Ltd. (pdf) - April 23, 2008
Caleb Construction and Fred Romich (pdf) - August 26, 2011
Calgary Concrete Creations Ltd. and Ziad Mohammed Hammoud and Issam El-Majzoub (pdf) - May 29, 2009
Calgary Renovation Group and John Tarasko (pdf) - November 24, 2011
Canwest Construction Services Inc. (pdf) - September 4, 2008
Carmen Simmons (pdf) - July 20, 2009
Castlewood Renovations Ltd. and Frank Hassan (pdf) - October 27, 2009
Citadel Improvement and Patio Ltd and Robert Eric Hanson (pdf) - November 29, 2007
Colin's Carpentry and Renovation Services and Colin Souther and Michelle Fortin (pdf) - August 19, 2011
CT Restorations and Chad Tapper (pdf) - November 25, 2011
Daniel William Brandt doing business as Cheetah General Contracting (pdf) - September 22, 2011
Dial-A-Handyman Corporation and Uzma Nasim and Amarjit Vig (pdf) - May 11, 2010
Direct Home Decor Inc. and Janice Douville (pdf) - Septemnber 20, 2010
Dunrite Fencing Ltd. / William Kelly (pdf) - October 1, 2008
Edinborourgh Masonry and Stanley Tomlinson (pdf) - May 18, 2011
Easy Living Design Limited o/a Kevin Scheiris (pdf) - January 12, 2010
Appeal hearing has been rescheduled for April 2012.
Ferdinand Burton o/a F&R Construction (pdf) - June 19, 2009
Fillmore Design Ltd. and Donald Wallace Fillmore and Robert W. Fillmore (pdf) - October 27, 2009
Fix Building Products 2000 Ltd. and Jahmil Fayad and Robert Maveal (pdf) - November 16, 2011
Frank Tropea and Sara Tropea o/a Woodcraft 2000 (pdf) - August 24, 2010
GDG Renovations Inc. (pdf) - May 29, 2009
Geothermal Utilities Inc. and Chris Lewoniuk, Director (pdf) - May 29, 2009
Global Developments & Holdings Inc. o/a Global Interiors and Samual (Sam) Getaneh Bogale and Kathy Stumm-Bogale (pdf) - June 9, 2009
Granite Direct Inc. (pdf) - March 19, 2008
Home Solutions and General Contracting o/a Virgilio Averion (pdf) - October 27, 2009
Island Contracting and Michael Daryl Buote (pdf) - February 25, 2011
Infinity Energy Corporation (pdf) - May 23, 2007
Jeffrey Vick doing business as J.V. Contracting (pdf) - September 22, 2011
Jim Deschamps (pdf) - October 28, 2009
John Sweeney o/a Trademark Landscaping and Woodland Group (pdf) - October 7, 2010
Joseph Leitner o/a Quality Renovations and Handyman Service (pdf) - January 28, 2011
Keith Hogenson and 1177721 Alberta Ltd. o/a Cascade Painting & Renovations (pdf) - March 8, 2010
Lawrence Ravanello o/a THF Construction (pdf) - September 24, 2009
Laycraft Kitchens Ltd., and Robert A. Chomiak and Mathew A. Laycraft o/a Dax Kitchens (pdf) - January 27, 2009
Luxin Inc. and Robert Alphonse Gomien (pdf) - October 7, 2010
Macs Landscaping and Concrete Inc. and Chris Makowsky (pdf) - June 13, 2011
McLean Mechanical and Michael McLean (pdf) - September 2, 2011
Milbor Construction Ltd. (pdf) - May 29, 2009
Nahhid Alami, Adam El Bouhssini & Ayman El Bouhssini o/a Fully Furnished Landscaping (pdf) - January 12, 2010
National Healthcare Providers Inc. (pdf) - March 20, 2008
No Nonsense Renovations Ltd and Michel-Anthony Bastille (pdf) - April 15, 2011
Olde Tyme Builders Inc. and Harold Ingram (pdf) - October 3, 2011
Parkland Renovations - Neil Roy (pdf) - May 29, 2009
Paul Hogben (pdf) - January 13, 2010
Poorman (pdf) - May 16, 2008
Prefab Pine Cabins Inc. and Anthony Lauzon (pdf) - November 17, 2011
RIGO Design Associates o/a Linda Darlene Rigo (pdf) - July 30, 2009
Robert (Rob) James Nice (pdf) - March 23, 2009
Rory Couturier (pdf) - February 20, 2009
Shawn's Handyman Services and Shawn Neault (pdf) - November 23, 2011
Steve Hunt and Doug Johnston o/a Huntston Construction (pdf) - March 8, 2010
Trio Concrete / Lance Hildebrandt (pdf) - February 10, 2009
Viva Construction Ltd. and Andy Radzikowski (pdf) - October 3, 2008
Walter Sweeney (pdf) - April 5, 2011
William's General Painting & Art Design Ltd. and William W. Anwia (pdf) - January 12, 2010
Yvan Proulx and ABTeam Inc. (pdf) - September 24, 2010

Retail Home Sales

Absolute Home Centre Inc. (pdf) - February 7, 2007
Ridgewood Homes Inc. (pdf) - February 7, 2007

Travel Clubs

Wild Rose Vacation Inc. (pdf) - June 14, 2006
Wild Rose Vacation Inc. (pdf) - May 15, 2008

Unfair Practices

1507014 Alberta Ltd. o/a Drainrescue Edmonton AB and Don Connors and William Doan (pdf) - March 3, 2011
Business Depot Ltd. o/a Staples Business Depot (Staples) (pdf) - September 11, 2008
Grel Holdings Inc. and Elaine Blundell and Greg Blundell (pdf) - December 6, 2011

MDG Calgary Inc.; MDG Edmonton; Predrag (Pete) Ninkovic; Goran Panic; Goran Varaklic and MDG Computers Canada Inc. (pdf) - December 15, 2008
Social Life Networks Inc. and Steve Lewis (pdf) - September 24, 2010