Appendix: Resources and Referrals
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Dispute Resolution
Disputes between landlords and tenants can be dealt with through the courts or the new Residential Tenancies Dispute Resolution Service (RTDRS).
The RTDRS allows landlords and tenants to have their disputes heard outside the court system if the residential rental premises are located in Edmonton and its toll-free area. View more information on the RTDRS website.
Provincial Court of Alberta
Landlords and tenants who wish to make an application to the court under the RTA should obtain the booklet: Application in Provincial Court of Alberta under the Residential Tenancies Act or Mobile Home Sites Tenancies Act-Instructions for Landlords and Tenants (pdf). To make an application, landlords and tenants will need to obtain the required forms and follow all the instructions provided in the booklet. The booklet is also available at Provincial Court locations.
The Court of Queen’s Bench also has the authority to deal with disputes.
Complaints
Service Alberta investigates contraventions of the Residential Tenancies Act. View the Investigating Your Consumer Complaints brochure (pdf).
Landlord and Tenant Advisory Boards
These organizations answer residential tenancy questions from both landlords and tenants. They also make tenancy forms available (for a fee).
City of Edmonton
(Edmonton residents only)
Phone: (780) 496-5959
website (external site) - Search Landlord & Tenant
Fort McMurray
Regional Municipality of Wood Buffalo
Phone: (780) 743-5000
website (external site)
Landlord and Tenant Information Services
Red Deer Landlord and Tenant Service
(Red Deer and District residents)
Phone: (403) 346-4636
website (external site)
Landlord Associations
Calgary Apartment Association
Phone: (403) 265-6055
website (external site)
Edmonton Apartment Association
Phone: (780) 413-9773
website (external site)
Other Referrals
Residential Tenancies Tipsheets
Laws for Landlords and Tenants in Alberta (external site)
Canada Mortgage and Housing Corporation (external site)
Alberta Courts – Provincial Court
Publications and Forms – Civil Court Publications
Sheriff - Civil Enforcement
website (external site)
10611 98 Avenue
Edmonton, AB T5K 2P7
Phone: (780) 427-4952
website
